Support and Assistance
Access to the right information at the right moment is a key factor in the success of an enterprise, and users have constantly rising expectations, taking into account their requirements and the objectives of their assignment.
That's why Antidot believes that project support and advising are key factors for the successful deployment of a search solution.
We have therefore implemented specialized programs adapted to your needs. Whether you are an end customer, integrator or consultant, our support services are designed to guarantee our shared success.
Integrators
We will build a privileged relationship with you, through project support for the deployment of search solutions that distinguish you from your competition, provide your customers with innovative services and allow them to optimize and enhance the value of their content.
Your advantages:
- Training and certification: our experts train and advise your personnel on the implementation and integration of search solutions.
- Project Support: beginning with the call for tender, Antidot will put a reactive, creative team of experts at your side to support you during the project.
- Technical Support: we provide you with dedicated support both before and after the sale, depending on your level of participation, through dedicated contacts, online web tools and telephone support.
- Software Discounts: we accord discounts on our products depending on the certification level of your teams and the number of projects carried out.
